Melia Casa Maya Cancun All Inclusive, Cancun

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Key details

About the Resort

Blvd. Kukulkan Km 5.5, Cancun, Mexico, 77500

Close to the beach

Perfect

8.3

/10

3.8

Loved by guests

Beautiful beach
Spacious rooms
Helpful staff
Calm water
Complete kitchen
Fast elevators

"The beach has white powdery sand and was always really clean and great waterpark in the hotel too!"

CM4London from United Kingdom

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"The little waterpark is a very nice touch."

Balendra from United Kingdom

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"Casa Maya has been very tastefully renovated in 2024 and the new pool and the new water park are amazing."

Stefan Sicking from Canada

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Location

Melia Casa Maya Cancun is positioned in Cancun's Hotel Zone, offering over 2391.98 yd² of private white sandy beach alongside the Caribbean Sea. With close proximity to restaurants, nightlife, golf courses, and shopping centers, the hotel provides convenient access to local attractions. Travelers can explore various natural sites, including cenotes and archaeological landmarks within the vibrant region.

Accommodations

The hotel offers spacious accommodations, including Standard Suites and Junior Suites. Standard Suites come with 2 double beds and essential amenities, while Junior Suites provide additional space with a living room, dining area, and fully equipped kitchen. Many rooms offer views of Cancun's coral reef, enhancing the in-room experience.

Dining

On-site dining options include La Veranda Restaurant for à la carte and buffet breakfast, and Brisas Restaurant specializing in Mexican and seafood dishes. Guests can enjoy drinks and snacks at the Coco Loco Snack Bar with waiter service directly on the beach. The Lobby Bar offers a selection of national and international beverages for added convenience.

Recreational Facilities

The Chaac Water Park, located on the hotel's beach, features three thrilling slides and a family-friendly spray park with interactive play modules. Guests can relax in one of the two heated pools or outdoor hydromassage tubs. Daily activities cater to guests of all ages, offering options like water volleyball, snorkeling tours, and creative games.

Family Amenities

The hotel is equipped with interactive areas designed for children's safety and enjoyment, ensuring they have a memorable experience. Activities include a kids' club and a detailed daily activity program tailored for families. Requests for tailored group travel and accommodations are welcomed to enhance family gatherings or special occasions.

Highlights

Location: 2391.98 yd² of white sandy beach

Accommodations: Standard Suites and Junior Suites

Dining: La Veranda Restaurant and Brisas Restaurant

Recreational: Chaac Water Park and two heated pools

Family Friendly: Interactive areas and kids' club

“This all-inclusive resort is tailored for families, with a dedicated water park and a prime beachfront location on Cancun's Hotel Zone, it's a delightful retreat; plus, with varied dining and activities for all ages, there's always something to do. I think that its family-friendly focus and convenient location make it a solid choice for a Cancun vacation.”

James DavidEditor-in-Chief at Toresort

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Highlights from guests

Children's AmenitiesKids' Paradise

The aquapark thrilled the kids. There is also a playground on the beach! Safe, shallow water made the beach perfect for little ones.

Emma from Canada

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DiningTasty Food

The buffet was really good! There were nice food selections in outlets, and fresh fruits were a great treat!

David from Australia

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Room FeaturesSpacious Comfort

The rooms are large and clean, with stunning ocean views from the large balconies.

Emily from United States

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Sports & FitnessFun Activities

There is an abundance of activities. We participated in beach volleyball and water polo.

Jose from Spain

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

The Level Suite Ocean View

2 persons

81 m²

1 King-size bed

Shower

Coffee machine

room details

Melia Room Ocean View

2 persons

41 m²

1 King-size bed

Shower

Air conditioning

room details

The Level Room Ocean View

2 persons

41 m²

1 King-size bed

Shower

Coffee machine

room details

The Level Room Swim Up

2 persons

41 m²

1 King-size bed

Shower

Coffee machine

room details

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Private beach
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Water sports
Tennis court

Guest Parking

Electric kettle

Services

Paid shuttle service
Valet parking
Housekeeping
Laundry

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Packed lunches

Children

Children's menu
Children's pool
Water slides
Children's play area
Toys
Kids club

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Pool with view
Shallow end

Room features

Air conditioning
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Dining Onsite

At Melia Casa Maya Cancun All Inclusive, guests are invited to explore a culinary wonderland featuring vibrant Mexican flavors and international delights. With an array of dining options, each restaurant offers a unique experience that caters to all taste preferences in a stunning beachfront setting.

Melia Casa Maya Cancun All Inclusive Restaurant photo

La Veranda

International buffet

Ambiance

Bright, casual setting with a relaxed atmosphere overlooking the beachfront.

Key Offerings

A sumptuous breakfast buffet with a wide range of choices, including eggs, yogurts, cereals, fresh fruits, and traditional dishes like tacos and an array of salsas.

Reservation

Not needed.

Breakfast and dinner; hours vary.

Las Brisas Restaurant

Mexican and seafood cuisine with international influences

Ambiance

Comfortable dining space that captures the essence of coastal dining, perfect for enjoying meals by the sea.

Key Offerings

A diverse menu featuring authentic Mexican specialties alongside fresh seafood, ensuring a delightful mix of local and global flavors.

Reservation

Not needed.

Open for lunch and dinner; hours vary.

Location

Blvd. Kukulkan Km 5.5, Cancun, Mexico, 77500

Map view

Blvd. Kukulkan Km 5.5, Cancun, Mexico, 77500

City landmarks

Landmark

Scenic Tower Cancun

1.1 km

Church

Parroquia de Cristo Resucitado

1.6 km

Landmark

Galeon Capitan Hook

910 m

Harbour

Aquatours Cancun

1.1 km

Landmark

Bungee in Cancun

1.1 km

Landmark

Playa Tortuga Ferry Terminal

1.2 km

Beach

Playa Tortugas

1.7 km

Landmark

Sail Away Cancun

1.2 km

Landmark

Cancun Convention Center

3.4 km

Landmark

El Eden Ecological Reserve

2.6 km

Beach

Playa Las Perlas

2.7 km

Landmark

Andiani Travel Group

2.6 km

Landmark

Monumento a los Ninos Heroes

2.6 km

Night club

Coco Bongo

3.6 km

Landmark

Club De Playa

3.1 km

Night club

The City Nightclub

3.6 km

Night club

Palazzo

3.6 km

Night club

Mandala Nightclub

3.4 km

Gallery

Galeria Balance Cancun

3.3 km

Night club

Daddy'O

3.5 km

Beach

Chac Mool Beach

3.6 km

Market

Mercado 28

6.1 km

Landmark

Malecon Tajamar

3.7 km

Landmark

Museo de Arte Popular Mexicano

3.8 km

Beach

Playa Forum

3.6 km

Beach

Mandala Beach Club

3.6 km

Night club

Barezzito Puerto Cancun

3.6 km

Nearby

Beach

Playa Langosta

270 m

Blvd. Kukulkan 5. 5 Playa Langosta

Float Fun Cancun

110 m

Blvd. Kukulcan Km. 4.5

Jardin del arte

560 m

Restaurants

Cocoa Grill & Seafood Restaurante

830 m

Blvd. Kukulcan Km 4.5 En Grand Oasis

Explore Cancun

Galeon Capitan Hook

11 minutes' walk

Pirate-themed dinner cruises offering entertainment and stunning ocean views that combine dining with adventure.

Float Fun Cancun

2 minutes' walk

An inflatable water park featuring slides and obstacles, perfect for family fun right off the beach.

Scenic Tower Cancun

13 minutes' walk

A panoramic observation tower providing breathtaking views of Cancun's coastline, with a rotating restaurant.

Playa Tortugas

20 minutes' walk

Popular beach with clear waters and vibrant beach clubs, ideal for sunbathing, swimming, and water sports.

Bungee in Cancun

15 minutes' walk

Thrilling bungee experiences available, perfect for adrenaline seekers. Reservations required for safety.

Aquatours Cancun

15 minutes' walk

Water tours showcasing the beauty of the Caribbean with options for snorkeling, swimming, and relaxation.

Cocoa Grill & Seafood Restaurante

11 minutes' walk

Relaxed seafood dining with fresh, local ingredients and signature dishes, ideal for casual yet delicious meals.

The Ocean Spa Beach

17 minutes' walk

Offers a unique dining experience with beachfront views, offering a menu filled with local and international dishes.

Coco Bongo

40 minutes' walk

Famous nightclub renowned for its vibrant shows and lively atmosphere, suitable for all ages.

Daddy'O

40 minutes' walk

Trendy nightclub with international DJs and a lively dance floor, perfect for nightlife enthusiasts.

Getting around

City Centre

Cancun11 min · 7.2 km

Airports

Isla Mujeres, Quintana Roo (ISJ)33 min · 22.0 km

Cancun International Airport (CUN)35 min · 22.7 km

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible at a location nearby for free.

Internet

is available in for free.

Breakfast

At the hotel Melia Casa Maya Cancun All Inclusive guests are invited to a full breakfast served for free.

Pets

Pets are not allowed.

Number of floors:

Number of rooms:

275

Questions of the users

About Melia Casa Maya Cancun All Inclusive

Is it permitted to smoke on the balconies of the hotel?

10 March 2024

Smoking is not allowed on balconies.

Are there wifi services available in all rooms?

15 March 2024

Yes, every room is equipped with wifi service.

What safety measures are in place regarding COVID-19? Is there any area of the hotel currently closed?

22 March 2024

The hotel maintains hygiene protocols available in the information above. The pool and beach services are open, but masks are required in enclosed areas. You can request all-inclusive service upon arrival.

Does the hotel offer shuttle transportation to and from the airport? How do I arrange this?

25 March 2024

Yes, shuttle service is offered for a round trip fare of 80 USD, accommodating up to 8 passengers per family. It must be booked directly with the hotel at least 72 hours before arrival, with payment made at check-in.

Can guests get COVID-19 tests at the hotel before returning to the United States?

30 March 2024

Yes, the hotel has partnered with Amerimed Hospital to provide PCR and Antigen tests at special rates for guests.

Are there COVID-19 testing options available at the hotel? If so, what are the costs?

02 April 2024

PCR tests are priced at 2,000 MXN per person, while Antigen tests cost 500 MXN per person.

What type of water quality can guests expect? Is it safe to drink from the tap?

05 April 2024

In Mexico, it is usually recommended to avoid drinking tap water, so purchasing bottled water is advisable.

If my identification card is expired, can I use my passport for check-in?

12 April 2024

Yes, using a passport for identification during check-in is allowed.

What options does Hotel Casa Maya provide for family group bookings?

20 April 2024

The hotel offers tailored proposals for family groups, including special discounts for travel groups. Request a quote to see options that fit your needs and budget.

What activities and entertainment options does the hotel provide for families?

25 April 2024

The hotel features a daily activity program for children and adults, including morning stretching, volleyball, and various games to ensure a fun family vacation.