Melia Casa Maya, Cancun - Reviews, Rooms Options & Prices 2026

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Key details

About the Resort

Blvd. Kukulkan Km 5.5, Cancun, Mexico, 77500

Close to the beach

Great

8.0

/10

3.8

Loved by Melia Casa Maya guests

Beautiful beach
Spacious rooms
Helpful staff
Calm water
Complete kitchen
Fast elevators

"The beach has white powdery sand and was always really clean and great waterpark in the hotel too!"

CM4London from United Kingdom

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"The little waterpark is a very nice touch."

Balendra from United Kingdom

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"Casa Maya has been very tastefully renovated in 2024 and the new pool and the new water park are amazing."

Stefan Sicking from Canada

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Location

Hotel Casa Maya occupies a prime spot in Cancun's Hotel Zone, positioned along over 2391.98 yd² of white sandy beach with views of the turquoise Caribbean Sea. Proximity to renowned restaurants, nightlife, and shopping centers makes it easy for guests to explore the local culture. Guests are also conveniently close to world-class golf courses and various attractions.

Accommodations

The hotel offers spacious accommodations, with the Standard Suite measuring 427 ft², featuring two double beds, a private bathroom, and a kitchen equipped with a microwave, bar, and mini-fridge. The Junior Suite provides 882.43 ft² of living space, including a master bedroom, living room, and dining area, catering to families and groups. Exclusive views of Cancun's beautiful coral reef can be enjoyed from each room.

Dining

Casa Maya features various dining options, including La Veranda Restaurant, which offers both à la carte service and a buffet breakfast each morning. Guests can savor authentic Mexican and seafood specialties at Brisas Restaurant, while the Lobby Bar serves a mix of national and international drinks. The beachside Coco Loco Snack Bar provides convenient access to drinks and snacks throughout the day.

Family Amenities

The hotel is equipped with interactive areas designed for children's safety and entertainment, ensuring they have fun-filled days. The Chaac Water Park, located on-site, features thrilling slides and a spray park suitable for younger guests. Daily activity programs encourage family involvement with games like water volleyball, darts tournaments, and snorkeling tours.

Wellness and Activities

The hotel's outdoor hydromassage tubs and heated pools provide relaxation options for guests of all ages. Morning stretching sessions and various organized sports activities cater to both adults and children, promoting health and wellness during their stay. Visitors can explore the natural attractions of Cancun, including cenotes and archaeological sites, enhancing their vacation experience.

Highlights

Location: Cancun's Hotel Zone, sandy beach access

Rooms: Standard Suite and Junior Suite options

Dining: La Veranda Restaurant and Brisas Restaurant

Family-Friendly: Chaac Water Park for children

Activities: Daily programs for kids and adults

“This all-inclusive resort is tailored for families, with a dedicated water park and a prime beachfront location on Cancun's Hotel Zone, it's a delightful retreat; plus, with varied dining and activities for all ages, there's always something to do. I think that its family-friendly focus and convenient location make it a solid choice for a Cancun vacation.”

James DavidEditor-in-Chief at Toresort

Location: Great

8.9/10Review score

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Highlights from guests

Children's AmenitiesKids' Paradise

The aquapark thrilled the kids. There is also a playground on the beach! Safe, shallow water made the beach perfect for little ones.

Emma from Canada

Review on

DiningTasty Food

The buffet was really good! There were nice food selections in outlets, and fresh fruits were a great treat!

David from Australia

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Room FeaturesSpacious Comfort

The rooms are large and clean, with stunning ocean views from the large balconies.

Emily from United States

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Sports & FitnessFun Activities

There is an abundance of activities. We participated in beach volleyball and water polo.

Jose from Spain

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Select your room type

Melia Casa Maya offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Melia Suite Ocean View

2 persons

875 sq. feet

1 King-size bed

Shower

Balcony

room details

The Level Suite Ocean View

2 persons

875 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Melia Room Ocean View

2 persons

445 sq. feet

1 King-size bed

Shower

Air conditioning

room details

The Level Room Ocean View

2 persons

445 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Facilities

Melia Casa Maya offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.1/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Private beach
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Water sports
Tennis court

Guest Parking

Electric kettle

Services

Paid shuttle service
Valet parking
Housekeeping
Laundry

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Packed lunches

Children

Children's menu
Children's pool
Water slides
Children's play area
Toys
Kids club

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Pool with view
Shallow end

Room features

Air conditioning
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Dining Onsite

At Melia Casa Maya Cancun All Inclusive, guests are invited to explore a culinary wonderland featuring vibrant Mexican flavors and international delights. With an array of dining options, each restaurant offers a unique experience that caters to all taste preferences in a stunning beachfront setting.

La Veranda

International buffet

Ambiance

Bright, casual setting with a relaxed atmosphere overlooking the beachfront.

Key Offerings

A sumptuous breakfast buffet with a wide range of choices, including eggs, yogurts, cereals, fresh fruits, and traditional dishes like tacos and an array of salsas.

Reservation

Not needed.

Breakfast and dinner; hours vary.

Las Brisas Restaurant

Mexican and seafood cuisine with international influences

Ambiance

Comfortable dining space that captures the essence of coastal dining, perfect for enjoying meals by the sea.

Key Offerings

A diverse menu featuring authentic Mexican specialties alongside fresh seafood, ensuring a delightful mix of local and global flavors.

Reservation

Not needed.

Open for lunch and dinner; hours vary.

Melia Casa Maya Location

Blvd. Kukulkan Km 5.5, Cancun, Mexico, 77500

Map view

Blvd. Kukulkan Km 5.5, Cancun, Mexico, 77500

City landmarks

Landmark

Scenic Tower Cancun

3500 ft

Church

Parroquia de Cristo Resucitado

1.0 mi

Landmark

Galeon Capitan Hook

3000 ft

Harbour

Aquatours Cancun

3500 ft

Landmark

Bungee in Cancun

3800 ft

Landmark

Playa Tortuga Ferry Terminal

3900 ft

Beach

Playa Tortugas

1.1 mi

Landmark

Sail Away Cancun

3900 ft

Landmark

Cancun Convention Center

2.1 mi

Landmark

El Eden Ecological Reserve

1.6 mi

Beach

Playa Las Perlas

1.7 mi

Landmark

Andiani Travel Group

1.6 mi

Landmark

Monumento a los Ninos Heroes

1.6 mi

Night club

Coco Bongo

2.2 mi

Landmark

Club De Playa

1.9 mi

Night club

The City Nightclub

2.2 mi

Night club

Palazzo

2.3 mi

Night club

Mandala Nightclub

2.1 mi

Gallery

Galeria Balance Cancun

2.0 mi

Night club

Daddy'O

2.2 mi

Beach

Chac Mool Beach

2.2 mi

Market

Mercado 28

3.8 mi

Landmark

Malecon Tajamar

2.3 mi

Landmark

Museo de Arte Popular Mexicano

2.3 mi

Beach

Playa Forum

2.2 mi

Beach

Mandala Beach Club

2.2 mi

Night club

Barezzito Puerto Cancun

2.2 mi

Nearby

Beach

Playa Langosta

900 ft

Blvd. Kukulkan 5. 5 Playa Langosta

Float Fun Cancun

400 ft

Blvd. Kukulcan Km. 4.5

Jardin del arte

1900 ft

Restaurants

Cocoa Grill & Seafood Restaurante

2800 ft

Blvd. Kukulcan Km 4.5 En Grand Oasis

Explore Cancun

Galeon Capitan Hook

11 minutes' walk

Pirate-themed dinner cruises offering entertainment and stunning ocean views that combine dining with adventure.

Float Fun Cancun

2 minutes' walk

An inflatable water park featuring slides and obstacles, perfect for family fun right off the beach.

Scenic Tower Cancun

13 minutes' walk

A panoramic observation tower providing breathtaking views of Cancun's coastline, with a rotating restaurant.

Playa Tortugas

20 minutes' walk

Popular beach with clear waters and vibrant beach clubs, ideal for sunbathing, swimming, and water sports.

Bungee in Cancun

15 minutes' walk

Thrilling bungee experiences available, perfect for adrenaline seekers. Reservations required for safety.

Aquatours Cancun

15 minutes' walk

Water tours showcasing the beauty of the Caribbean with options for snorkeling, swimming, and relaxation.

Cocoa Grill & Seafood Restaurante

11 minutes' walk

Relaxed seafood dining with fresh, local ingredients and signature dishes, ideal for casual yet delicious meals.

The Ocean Spa Beach

17 minutes' walk

Offers a unique dining experience with beachfront views, offering a menu filled with local and international dishes.

Coco Bongo

40 minutes' walk

Famous nightclub renowned for its vibrant shows and lively atmosphere, suitable for all ages.

Daddy'O

40 minutes' walk

Trendy nightclub with international DJs and a lively dance floor, perfect for nightlife enthusiasts.

Getting around

City Centre

Cancun11 min · 4.5 mi

Airports

Isla Mujeres, Quintana Roo (ISJ)33 min · 13.6 mi

Cancun International Airport (CUN)34 min · 14.0 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible at a location nearby for free.

Internet

Wireless internet is available in for free.

Breakfast

At the hotel Melia Casa Maya guests are invited to a full breakfast served for free.

Pets

Pets are not allowed.

Number of floors:

Number of rooms:

258

Reviews and Ratings

Feedback about Melia Casa Maya from previous guests about their experience

Review score

Based on 401 verified reviews

8.1/10

Great

77%

Recommend

Breakfast

6.5/10

Cleanliness

8.6/10

Comfort

8.6/10

Facilities

8.1/10

Free Wi-Fi

8.0/10

Location

8.9/10

Paid Wi-Fi

9.1/10

Staff

8.8/10

Value for money

8.6/10

Pros

Beach location

Clean rooms

Friendly employees

Good drinks

Cons

Poor food quality

based on 1999 reviews

4/5

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About Melia Casa Maya

Is it permitted to smoke on the balconies of the hotel?

10 March 2024

Smoking is not allowed on balconies.

Are there wifi services available in all rooms?

15 March 2024

Yes, every room is equipped with wifi service.

What safety measures are in place regarding COVID-19? Is there any area of the hotel currently closed?

22 March 2024

The hotel maintains hygiene protocols available in the information above. The pool and beach services are open, but masks are required in enclosed areas. You can request all-inclusive service upon arrival.

Does the hotel offer shuttle transportation to and from the airport? How do I arrange this?

25 March 2024

Yes, shuttle service is offered for a round trip fare of 80 USD, accommodating up to 8 passengers per family. It must be booked directly with the hotel at least 72 hours before arrival, with payment made at check-in.

Can guests get COVID-19 tests at the hotel before returning to the United States?

30 March 2024

Yes, the hotel has partnered with Amerimed Hospital to provide PCR and Antigen tests at special rates for guests.

Are there COVID-19 testing options available at the hotel? If so, what are the costs?

02 April 2024

PCR tests are priced at 2,000 MXN per person, while Antigen tests cost 500 MXN per person.

What type of water quality can guests expect? Is it safe to drink from the tap?

05 April 2024

In Mexico, it is usually recommended to avoid drinking tap water, so purchasing bottled water is advisable.

If my identification card is expired, can I use my passport for check-in?

12 April 2024

Yes, using a passport for identification during check-in is allowed.

What options does Hotel Casa Maya provide for family group bookings?

20 April 2024

The hotel offers tailored proposals for family groups, including special discounts for travel groups. Request a quote to see options that fit your needs and budget.

What activities and entertainment options does the hotel provide for families?

25 April 2024

The hotel features a daily activity program for children and adults, including morning stretching, volleyball, and various games to ensure a fun family vacation.