Melia Casa Maya Cancun | Beachfront All-Inclusive Resort * Water Park

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Key details

About the Resort

Boulevard Kukulcan Km 5.5. Zona Hotelera, Cancun, 77500

Close to the beach

Great

8.1

/10

4.0

Loved by Hotel Casa Maya guests

Beautiful beach

Spacious rooms

Helpful staff

Calm water

Complete kitchen

Fast elevators

"The beach has white powdery sand and was always really clean and great waterpark in the hotel too!"

CM4London from United Kingdom

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"The little waterpark is a very nice touch."

Balendra from United Kingdom

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"Casa Maya has been very tastefully renovated in 2024 and the new pool and the new water park are amazing."

Stefan Sicking from Canada

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3-star family hotel with expansive beach access in Cancun

Location

Hotel Casa Maya occupies a prime spot in Cancun's Hotel Zone, positioned along over 2391.98 yd2 of white sandy beach with views of the turquoise Caribbean Sea. Proximity to renowned restaurants, nightlife, and shopping centers makes it easy for guests to explore the local culture. Guests are also conveniently close to world-class golf courses and various attractions.

Accommodations

The hotel offers spacious accommodations, with the Standard Suite measuring 427 ft2, featuring two double beds, a private bathroom, and a kitchen equipped with a microwave, bar, and mini-fridge. The Junior Suite provides 882.43 ft2 of living space, including a master bedroom, living room, and dining area, catering to families and groups. Exclusive views of Cancun's beautiful coral reef can be enjoyed from each room.

Dining

Casa Maya features various dining options, including La Veranda Restaurant, which offers both à la carte service and a buffet breakfast each morning. Guests can savor authentic Mexican and seafood specialties at Brisas Restaurant, while the Lobby Bar serves a mix of national and international drinks. The beachside Coco Loco Snack Bar provides convenient access to drinks and snacks throughout the day.

Family Amenities

The hotel is equipped with interactive areas designed for children's safety and entertainment, ensuring they have fun-filled days. The Chaac Water Park, located on-site, features thrilling slides and a spray park suitable for younger guests. Daily activity programs encourage family involvement with games like water volleyball, darts tournaments, and snorkeling tours.

Wellness and Activities

The hotel's outdoor hydromassage tubs and heated pools provide relaxation options for guests of all ages. Morning stretching sessions and various organized sports activities cater to both adults and children, promoting health and wellness during their stay. Visitors can explore the natural attractions of Cancun, including cenotes and archaeological sites, enhancing their vacation experience.

Highlights

Location: Cancun's Hotel Zone, sandy beach access

Rooms: Standard Suite and Junior Suite options

Dining: La Veranda Restaurant and Brisas Restaurant

Family-Friendly: Chaac Water Park for children

Activities: Daily programs for kids and adults

“This all-inclusive resort is tailored for families, with a dedicated water park and a prime beachfront location on Cancun's Hotel Zone, it's a delightful retreat; plus, with varied dining and activities for all ages, there's always something to do. I think that its family-friendly focus and convenient location make it a solid choice for a Cancun vacation.”

Emma JohnsonEditor-in-Chief at Toresort

Location: Great

8.7/10Review score

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Highlights from guests

Children's AmenitiesKids' Paradise

The aquapark thrilled the kids. There is also a playground on the beach! Safe, shallow water made the beach perfect for little ones.

Emma from Canada

Review on

DiningTasty Food

The buffet was really good! There were nice food selections in outlets, and fresh fruits were a great treat!

David from Australia

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Room FeaturesSpacious Comfort

The rooms are large and clean, with stunning ocean views from the large balconies.

Emily from United States

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Sports & FitnessFun Activities

There is an abundance of activities. We participated in beach volleyball and water polo.

Jose from Spain

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Select your room type

Hotel Casa Maya offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Melia Room Ocean View Balcony
2 persons
48 sq. feet
2 Single beds
Air conditioning
Balcony
room details
Melia Room Ocean View
2 persons
41 sq. feet
1 King-size bed
Air conditioning
Coffee machine
room details
The Level Room Ocean View
2 persons
41 sq. feet
1 King-size bed
Air conditioning
Coffee machine
room details

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Check-in/ Check-out

Facilities

Hotel Casa Maya offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.3/10Review score

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Water sports

Guest Parking

Electric kettle

Services

Room service
Housekeeping

Dining

Restaurant
Snack bar
Bar/ Lounge area
Packed lunches

Children

Children's pool

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Night club
Entertainment
Sun terrace
Spa lounge
Public Bath

Room features

Air conditioning
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Dining Onsite

At Melia Casa Maya Cancun All Inclusive, guests are invited to explore a culinary wonderland featuring vibrant Mexican flavors and international delights. With an array of dining options, each restaurant offers a unique experience that caters to all taste preferences in a stunning beachfront setting.

La Veranda
International buffet
Ambiance
Bright, casual setting with a relaxed atmosphere overlooking the beachfront.
Key Offerings
A sumptuous breakfast buffet with a wide range of choices, including eggs, yogurts, cereals, fresh fruits, and traditional dishes like tacos and an array of salsas.
Reservation
Not needed.
Breakfast and dinner; hours vary.
Las Brisas Restaurant
Mexican and seafood cuisine with international influences
Ambiance
Comfortable dining space that captures the essence of coastal dining, perfect for enjoying meals by the sea.
Key Offerings
A diverse menu featuring authentic Mexican specialties alongside fresh seafood, ensuring a delightful mix of local and global flavors.
Reservation
Not needed.
Open for lunch and dinner; hours vary.

Location

Boulevard Kukulcan Km 5.5. Zona Hotelera, Cancun, 77500

Explore Cancun

Galeon Capitan Hook

11 minutes' walk

Pirate-themed dinner cruises offering entertainment and stunning ocean views that combine dining with adventure.

Float Fun Cancun

2 minutes' walk

An inflatable water park featuring slides and obstacles, perfect for family fun right off the beach.

Scenic Tower Cancun

13 minutes' walk

A panoramic observation tower providing breathtaking views of Cancun's coastline, with a rotating restaurant.

Playa Tortugas

20 minutes' walk

Popular beach with clear waters and vibrant beach clubs, ideal for sunbathing, swimming, and water sports.

Bungee in Cancun

15 minutes' walk

Thrilling bungee experiences available, perfect for adrenaline seekers. Reservations required for safety.

Aquatours Cancun

15 minutes' walk

Water tours showcasing the beauty of the Caribbean with options for snorkeling, swimming, and relaxation.

Cocoa Grill & Seafood Restaurante

11 minutes' walk

Relaxed seafood dining with fresh, local ingredients and signature dishes, ideal for casual yet delicious meals.

The Ocean Spa Beach

17 minutes' walk

Offers a unique dining experience with beachfront views, offering a menu filled with local and international dishes.

Coco Bongo

40 minutes' walk

Famous nightclub renowned for its vibrant shows and lively atmosphere, suitable for all ages.

Daddy'O

40 minutes' walk

Trendy nightclub with international DJs and a lively dance floor, perfect for nightlife enthusiasts.

Getting around

City Centre
Cancun 11 min · 4.5 mi
Airports
Isla Mujeres (ISJ) 33 min · 13.7 mi
Cancun (CUN) 35 min · 14.1 mi

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Property information and rules

Check-in

from 14:59-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible at a location nearby for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

At the hotel Casa Maya guests are invited to a full breakfast served for free.

Pets

Pets are not allowed.

Number of floors:

Number of rooms:

258

Reviews and Ratings

Feedback about Hotel Casa Maya from previous guests about their experience

Review score

Based on 1209 verified reviews

8.7 /10

Great

83 %

Recommend

Breakfast

5.6/10

Cleanliness

8.7/10

Comfort

8.7/10

Facilities

8.3/10

Free WiFi

9.2/10

Location

8.7/10

Paid Wi-Fi

8.1/10

Staff

8.5/10

Value for money

7.9/10

Pros

Beach location

Clean rooms

Friendly employees

Good drinks

Cons

Poor food quality

based on 1999 reviews

4/5

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About Hotel Casa Maya

Is it permitted to smoke on the balconies of the hotel?

10 March 2024

Smoking is not allowed on balconies.

Are there wifi services available in all rooms?

15 March 2024

Yes, every room is equipped with wifi service.

Does the hotel offer shuttle transportation to and from the airport? How do I arrange this?

25 March 2024

Yes, shuttle service is offered for a round trip fare of 80 USD, accommodating up to 8 passengers per family. It must be booked directly with the hotel at least 72 hours before arrival, with payment made at check-in.

What type of water quality can guests expect? Is it safe to drink from the tap?

05 April 2024

In Mexico, it is usually recommended to avoid drinking tap water, so purchasing bottled water is advisable.

If my identification card is expired, can I use my passport for check-in?

12 April 2024

Yes, using a passport for identification during check-in is allowed.

What options does Hotel Casa Maya provide for family group bookings?

20 April 2024

The hotel offers tailored proposals for family groups, including special discounts for travel groups. Request a quote to see options that fit your needs and budget.

What activities and entertainment options does the hotel provide for families?

25 April 2024

The hotel features a daily activity program for children and adults, including morning stretching, volleyball, and various games to ensure a fun family vacation.